Five Ways We Learn and Grow as a PR Firm

By: Caroline Bagley, Senior Account Executive at ASC

The public relations landscape is constantly evolving, and staying ahead requires more than just keeping up with the latest trends. It requires a commitment to continuous learning, collaboration, and innovation. At Anna Stallmann Communications (ASC), we know the key to delivering exceptional results for our clients lies in our ability to adapt, grow, and refine our strategies. Here’s how our approach to learning and growth drives business results for both our firm and our clients.

Learning Through Experience

The challenges we encounter in the real world aren’t just obstacles, they’re our most valuable lessons. Every project, client interaction, and unexpected roadblock is an opportunity to refine our strategies and elevate our tactics.

When faced with the unexpected, we don’t see setbacks, we see opportunities to strengthen our approach. Whether it’s navigating a crisis, pivoting to align with shifting audience needs, or optimizing under pressure, we turn challenges into strategic advantages. By staying agile, analyzing data in real-time, and leveraging insights from past experiences, we continuously make smarter, more informed decisions.

Want to see how we’ve navigated challenges and opportunities into success? Check out our case studies.

Prioritizing Collaboration

No two clients are the same, and working across diverse industries gives us a broader, more adaptable perspective on problem-solving. Collaboration, both internally and externally, is a cornerstone of our success.

By building strong relationships with vendors, industry experts, and clients, we gain valuable insights that drive innovation and lead to smarter, more effective solutions. Internally, we foster a culture of open communication, where every voice is valued and heard, and creative problem-solving is a shared effort. Regular brainstorming sessions, cross-team knowledge sharing, and efficient workflows allow us to approach challenges from multiple angles, leading to smarter, more impactful results.

Embracing Feedback

Feedback isn’t just something we welcome, it’s something we actively seek out and rely on to refine our work and maximize our impact. Whether it’s from clients, media contacts, or the audiences we engage with, every insight helps us improve and evolve.

To ensure we’re consistently delivering at the highest level, we send end-of-year surveys to clients, giving them a chance to share their experiences and help shape our future approach. Internally, we take a data-driven approach, tracking key metrics, conducting performance reviews, and analyzing outcomes to pinpoint areas for improvement.

Every piece of feedback, whether praise or constructive criticism, is an opportunity to grow. By embracing it, we stay agile, fine-tune our strategies, and continue delivering strategic, more effective solutions.

Exploring Creative Approaches

Creativity is at the core of PR, driving the way we craft compelling stories and connect with audiences. We’re always exploring fresh ideas and pushing boundaries to ensure our clients’ messages break through the noise of a crowded media landscape.

But creativity alone isn’t enough, it has to be strategic. Every idea we develop is grounded in data and aligned with measurable goals, ensuring impact, not just imagination. From leveraging emerging trends and experimenting with new formats to crafting impactful campaigns, we ensure every creative effort is purposeful and results-driven—whether it’s visual identity branding, animated GIFs, event branding, or even a Times Square billboard. Staying ahead in this industry means continuously evolving, and we embrace that challenge with curiosity, agility, and a commitment to delivering results.

Staying Informed & Curious

To remain effective and knowledgeable, we dedicate ourselves to staying informed on the latest industry trends, tools, and insights (check out our Monday Minute on social channels for the latest perspectives we are tracking!). We actively invest in professional growth through training sessions, workshops, and certifications, ensuring we stay one step ahead. Our team stays plugged into industry conversations by following thought leaders on LinkedIn, exploring fresh perspectives on Substack, and subscribing to daily newsletters like Molly’s Minute by Molly Grantham, Tiny Money by Ted Williams, The Daily Heller by Steve Heller, and REVMADE by Krystle Kopacz. Feeling overwhelmed at how to weave something like this into your schedule? Our team loves time blocking our calendars, making time to stay informed and curious in the areas that matter most.

Beyond staying informed, we stay inspired, constantly exploring new ideas and uncovering emerging opportunities. We turn insights into action and transform knowledge into meaningful business results because the best ideas come from those who never stop learning.


At ASC, our commitment to learning and growth isn’t just about advancing our individual careers; it’s about delivering business results for our clients. Every experience, collaboration, feedback loop, creative endeavor, and trend we explore strengthens our ability to drive meaningful business results. As the PR landscape continues to evolve, we’re committed to keep growing, adapting, and pushing boundaries to help our clients succeed.

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